The Wisconsin Department of Health Services (DHS) and the United Way of Wisconsin announced that 5,594 people contacted the free Wisconsin Addiction Recovery Helpline during its first year of operation.

It is managed by 211 Wisconsin, which is overseen by United Way Wisconsin, to provide help for individuals with drug or alcohol dependency or their loved ones. Wisconsin Addiction Recovery Helpline went into operation Oct. 22, 2018.

“Our operators are trained to listen to the needs of the caller and help them understand what services and supports may best address their situation,” said Charlene Mouille, executive director for the United Way of Wisconsin. “We can also help callers find the best option for their financial situation. Concerns over ability to pay should not prevent anyone from seeking help.”

The Wisconsin Addiction Recovery Helpline is available statewide 24 hours a day, seven days a week. Call 211 or (833) 944- 4673. Individuals not comfortable speaking directly to an operator can text their ZIP code to 898211 or use the live chat option at