Volunteers at Howard Young Medical Center in Woodruff were recognized with the Wisconsin Award for Volunteer Excellence (WAVE) by the Partners of the Wisconsin Hospital Association for their participation in the Hospital Elder Life Program (HELP), an internationally coordinated model of care. Provided by a team of clinicians and volunteers who are specially trained, the program supports patients older than 70 or anyone who may show signs of delirium. Howard Young's volunteers include retired teachers, nurses, social workers, and college and high school students who have completed specialized training. “Since the inception of the program, delirium rates, average length of hospital stay, fall rates and readmission rates have all gone down,” said Laurie Oungst, chief administrative officer at Howard Young Medical Center